Seller Spotlight: Sump Coffee
How restaurants are using contactless payments to stay competitive in real time
Thirty-seven percent of restaurateurs say that they need to offer contactless payment options, such as pay-at-the-table devices or kiosks, to improve and compete in the marketplace. 7
When Scott Carey and Marz Yamaguchi first left NYC, many businesses in the city were still cash only, so that’s the model they initially adopted for Sump Coffee when they opened in St. Louis, Missouri. “What we’d see is people would come in and see we were cash only, and they’d say, ‘I’ll be back,’ and they wouldn’t come back. It just didn’t work here,” Carey said.
It immediately became obvious that they needed a way to process credit card payments quickly and easily. And so began their partnership with Square. Carey, who didn’t come from the food-and-beverage industry, says that he was drawn to the platform largely because of its simplicity.
year over year, with 17% opting to pay with mobile wallet apps, such as Apple Pay or Cash App Pay. 8
I like easy. I like the KISS model: keep it simple, stupid. So we started using Square, and that’s how we captured sales.”