Cloud-based point of sale systems helped shift restaurant operations into the modern era. For many quick-service restaurants, they offered an appealing alternative to outdated legacy systems: faster updates, cleaner interfaces, and flexible access. But now, more quick-service restaurant owners and managers are realizing that even cloud systems can come with limitations.
Some of the most common issues include fees that weren’t clear upfront, features you don’t use but can’t remove, support that’s hard to reach when something breaks, and systems that don’t scale cleanly across new locations, teams, or order channels. So, switching from one cloud point of sale to another isn’t about chasing the newest tool. It’s about finding a better fit that enables growth. One that reflects the way your restaurant actually works. This includes how you serve guests, manage staff, handle orders, and track performance.
In this guide, we’ll explore why cloud point of sale users are moving to Square and what that transition looks like. You’ll see how Square helps you stay nimble, cut costs, reduce friction, and run your business from a single, unified platform. With real restaurateurs' stories, clear comparisons, and actionable insights, this guide will help you decide whether your current system is still serving your goals — or getting in the way.