The current economy is presenting restaurant owners with both an opportunity and a challenge. While rising prices are impacting customers' budgets, many people continue to dine out, providing a steady flow of business for the restaurant industry. On the flip side, restaurateurs must work harder than ever to grow their businesses in the face of inflation and staffing issues.
To understand where the restaurant industry stands today and the opportunities that lie ahead, Square worked with Wakefield Research to survey 500 U.S. and 500 Canadian restaurateurs and 2,000 nationally representative U.S. and Canadian adults ages 18+ for our third annual Future of Restaurants report. The findings, along with insights from successful Square sellers and industry insiders across North America, provide a look back over the past year to help show us what's shaping the future.
Automation, flexibility, and diversification in the restaurant industry will be three key elements for thriving in today’s marketplace. When used in tandem, they can help shepherd one of the most resilient industries into a new era.
