Automation continues to win

INSIGHT:

Nothing is more frustrating to a customer than slow service or wrong orders. Improve your diners’ visits with technology that minimizes error and frees up time for your staff to provide a better customer experience.

38%

of restaurants plan to automate operational activities to maximize staff efficiencies.

99%

of businesses that drive $1 million CAD or more in revenue a year agree that automating back-of-house operations would allow staff to focus on more important tasks in the business.

Staffing shortages are ongoing and remain one of the biggest challenges for restaurateurs — 31% have been short-staffed for two years.

95% of restaurateurs note that increased automation for back-of-house operations would free up time to focus on more important tasks for the business.

On-table QR codes free up your staff’s time by allowing customers to seat themselves, to order themselves and to pay their checks, all through their own devices. QR codes also minimize the risk of errors, saving time and money.

Tips

Use a POS system that syncs sales and inventory data to generate purchase orders automatically for your vendors before ingredients and supplies run out of stock.
Equip your waitstaff with table-side ordering tools, allowing them to send orders directly from the customer to the kitchen with real-time alerts that provide visibility into product availability.
Leverage omnichannel ordering to enhance the diner experience for your virtual and physical channels. A centralized restaurant POS solution will send orders directly to your kitchen so you can simplify the fulfillment process for dine-in and carry-out customers.