Place equal weight on your online and in-store shopping experiences. Across generations, shoppers are finding inspiration — and the perfect gifts — across digital and IRL channels, which makes it important to nail down your social and mobile commerce strategies so you can have a leg up on promoting your products or deals no matter where you’re selling.
Social commerce, in particular, is growing. The number of retailers selling goods directly through social channels jumped 10% year over year in 2022. Prioritize reaching customers directly where they are to help ensure you never miss a sale.
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