DID YOU KNOW?
Text shopping is on the rise. 19% of consumers said that they want retailers to offer ways to purchase directly through text or other chat messaging tools. While this might seem small, it’s an increase from 17% in 2021, showing an upward trend. Put your business in the palm of your customers’ hands by using Square Text Message Marketing.
of retailers are planning a different marketing approach for Gen Z. For example, 34% are interested in shopping via live video. Keep your eye on the target market and discover other ways to reach this key audience.
of consumers sent a direct message to a business, and 22% wrote a review on social channels. Make sure you respond and demonstrate good customer service on social platforms.
of retailers want to provide more payment options, such as buy now, pay later, and 28% want to provide a quick, hands-off purchase process. Easy and convenient transactions are an easy way to compete in today's marketplace.
